PMCS is C&E ALS' unit responsible for bringing C&E ALS solutions to the market and ensuring that customers achieve success, their desired outcomes while using our product or service.

RATIONALE OF PMCS

The creation of the Product Marketing & Customer Success department stems from a strategic commitment to delivering value throughout the customer lifecycle. By combining product marketing activities with a dedicated focus on customer success, the department aims to ensure seamless market entry, effective product promotion, and sustained customer satisfaction. This integrated approach not only enhances the overall customer experience but also strengthens the position of C&E Adaptive Learning Solutions in the market by aligning product offerings with customer needs and fostering long-term relationships.

  The Product Marketing Unit is responsible for creating and implementing product-centric strategies, this department collaborates with Sales and Product teams to effectively bring solutions to the market. The Customer Success Unit, with a focus on customer satisfaction, the team ensures that clients achieve their desired outcomes by providing support, resources, and ongoing engagement throughout their journey with C&E ALS products and services.